Shipping and Return Policy

CANCELLATION / RETURN / REFUND POLICY

*Customer can cancel or return or refund his/her order with the following terms & conditions.

*Purchase Order (PO) will be cancelled or returned or refunded only for valid reasons.

  • If customer received order different than described in course description, We allow 100% refund, plus bare return shipping cost at Our end.

  • If We could not help you to run CA India Software under valid Laptop Configurations with all efforts, then We allow 100% refund, plus bare return shipping cost at our level. 

  • For any reason than above, customer wants to cancel or return the order, then following terms & conditions will be applied

  •  If order is not dispatched or not picked up: within (3) three days from date of purchase (PO), then Total amount 100% will be refunded. Refund initiation time will be 4 to 5 days.

For example – (Purchase Value, Rs. 5,000) – (Cancellation Charges, Rs. 0) = (Refunded Value, Rs. 5000)

  •   If order is dispatched or picked up: Total amount less 15% cancellation charges, less shipping charges will be refunded if order is dispatched.

*Refund will be initiated after receiving return shipment from the customer.

For example – (Purchase Value, Rs. 5000) – (Cancellation Charges, Rs. 750) – (Shipping Charges, Rs. 250)  = (Refunded Value, Rs. 4,000)

*In this case, all return shipment charges are borne by customer. 

*This policy is only applicable for Audit Classes and for other course read policy in detail before buying other teacher classes.

 

REPLACEMENT POLICY:

*Customer can replace his/her purchased course/product/item within (5) five days with the following terms & conditions. Replacement is only be done with same and not with other course/products/items.

  • If received a wrong course/product/item

  • If received product is damaged or non-working condition.

  • If received product  not functional under valid Laptop Configuration and cannot be resolved remotely by the technical team.

How to do this?

Email – kapilgoyalclasses@gmail.com
Email Subject Line – Product Replacement
Email Body - With Order details & description

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SHIPPING POLICY:

*For any reason than above, customer wants to cancel or return the order, then following terms & conditions will be applied with them please read it carefully

  • If order is not dispatched or not picked up: within (3) three days from date of purchase (PO), then Total amount 100% will be refunded. Refund initiation time will be 3 to 5 days.

For example – (Purchase Value, Rs. 10,000) – (Cancellation Charges, Rs. 0) = (Refunded Value, Rs. 10,000)

  •   If order is dispatched or picked up: Total amount less 15% cancellation charges, less shipping charges will be refunded if order is dispatched.

*Refund will be initiated after receiving return shipment from the customer.
For example – (Purchase Value, Rs. 10,000) – (Cancellation Charges, Rs. 1500) – (Shipping Charges, Rs. 500)  = (Refunded Value, Rs. 8,000)
*In this case, all return shipment charges are borne by customer.